(30th July, 2015)
97A High Street, Worcester WR1 2HW
We are committed to protecting and respecting your privacy, in line with the policies and procedures of our parent company, Burwell Web Communications.
For example, we may use such information to respond to your feedback or interest. We will never share your personal information for marketing purposes with third parties without your permission.
The information we collect from you
If you submit an enquiry or register interest in one of our books we will ask you to provide your name and email address. Personal information is information about you that identifies you personally and is not otherwise publicly available.
When you request a web page or any other content from the Website, it is usual for your web browser software automatically to send us your computer's IP address, software model and version, operating system, screen resolution and (depending on your browser) other details of the specifications of your browser, computer and operating system. Some browsers allow you to control such data. It is not usual for such data to contain your email address or other personal information.
We may retain correspondence with our users by email and post, as well as records of any correspondence by telephone.
We may also record and collect certain anonymous traffic data, such as pages visited, links to and from the Website clicked and services used within the Website. This information is not personal information and generally is not aggregated with personal information. We generally use such traffic data to improve our services to you and to customise and enhance your experience of the Website.
How we use your personal information
We may use your personal information as follows:
• to provide details of new books to users who have registered their interest in these;
• to notify users of any changes in the services we provide;
• to answer questions and deal with enquiries received directly from users;
• to perform auditing, research and analysis in order to maintain, protect and improve or develop our services;
• to generate aggregate anonymised statistics;
• to ensure the technical functioning of our network;
• to protect the rights or property of The Football Ground or our users; and/or
• for any other purposes to which you consent.
We may share your personal information if we believe in good faith that access to or use, preservation or disclosure of such information is reasonably necessary (a) to satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) to enforce any contractual rights that we may have in relation to the services we provide to you, (c) to detect, prevent or otherwise deal with fraud, security or technical issues or (d) to protect against harm to the rights, property or safety of The Football Ground, our employees or contractors, our business partners, our users or the public ("Necessary Purposes").
We take appropriate security measures to protect against unauthorised access to or unauthorised use, alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorised access to systems where we store personal information.
We restrict access to personal information to our employees who need to know that information in order to operate, develop or improve our services.
Unfortunately, the transmission of information via the internet is not completely secure. Others may intercept the personal information you provide to us, so any such transmission is at your own risk.
The Website is controlled by us from our offices in the United Kingdom. If you choose to visit the Website from outside the United Kingdom, you do so at your own risk, with the understanding that information collected from the Site may be collected, stored and used in a country whose privacy laws may be different from those of your home country.
Managing your personal data
We take reasonable steps to ensure that the personal information that we process is accurate, complete and current, but we depend on our users to update or correct their personal information whenever necessary.
When you use our services, we endeavour in good faith to provide you with access to your personal information and, at your request, either to correct such information if it is inaccurate or to delete it (unless we believe in good faith that we reasonably need to retain such information for any of the Necessary Purposes, as defined in the "Information sharing" section above). If such information is to be deleted, please allow three working days for this to take effect.
If you make a request concerning your personal information, we will require you to identify yourself and the information that you wish to access, correct or have removed. We may decline to process requests that are unclear, unreasonably repetitive or systematic, require disproportionate technical effort, jeopardise the privacy of others or would be extremely impractical (for instance, requests concerning information contained in back-up records). Where we process such requests, we will perform this service free of charge, except where doing so would require a disproportionate effort.
Links to Other Sites
Our Website contains links to and from the websites of third parties. If you follow a link to any of these websites, please note that they may have their own privacy policies and that we do not accept any responsibility or liability for those policies. Please check them before you submit any personal information to these websites.